Parfums de Perle – Pakistan
At Parfums de Perle, customer satisfaction is important to us. We take great care in packaging and delivering our fragrances to ensure that every order reaches you in excellent condition.
Return Eligibility
We accept return requests within 7 days of delivery, subject to the following conditions:
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The product must be unused, unopened, and in its original packaging.
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The original seal must be intact.
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The product must be in the same condition in which it was delivered.
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Proof of purchase or an order number must be provided.
Non-Returnable Items
For hygiene, safety, and quality assurance reasons, we cannot accept returns for:
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Opened or used perfumes.
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Products with broken or removed seals.
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Items damaged due to improper handling after delivery.
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Products purchased during clearance sales, where clearly marked as non-returnable.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 48 hours of delivery.
Kindly provide your order number and clear photographs of the product and packaging to help us review your request.
Once the issue has been verified, we will arrange an appropriate replacement or refund.
Return Process
To request a return, contact our customer support team through the contact details provided on our website.
Our team will review your request and guide you through the return process.
Please do not send any products back without receiving return instructions from our team.
Return Shipping Charges
For returns due to a verified mistake on our part, Parfums de Perle will cover reasonable return shipping costs.
For other approved returns, return shipping charges will be the responsibility of the customer.
Contact Us
For questions regarding returns, please reach out through our official website or customer support channels.
Parfums de Perle – Crafted for Elegance.